Update your personal data

We want to keep in touch with you all the time!

Why is it essential to update the data?

In order to access the products and services provided by TBI Credit it is necessary to update your personal data, online or in one of our network offices, as it is described below.

 

How can you update your personal data?

1. By e-mail, by sending this completed form to the e-mail address ccc@tbicallcenter.ro, with a copy of your ID card with the mention “Certified True” (“Conform cu originalul”), both being signed by you.

Please send the form to TBI Credit from your personal e-mail address with which you registered at the application date or have updated/provided later (the forms sent from other individuals' email addresses will not be taken account of).

Important! If your e-mail address no longer corresponds with the one previously provided, please visit the nearest network office of TBI Credit in order to finish the procedure for updating the personal data.

2. At the nearest network office of TBI Credit, where you should present the completed form, and attach also a copy of your ID card.

3. Online, directly on the website, filling in the form below.


Download the update personal data form

Download
pdf format
*Instructions for uploading the identification document on the online form:
Attach a copy of your ID card, with the mention “Certified True” (“Conform cu originalul”) and signed by you. You have the following options:
1. On the copy of the ID card, write down the mention “Certified True” (“Conform cu originalul”) and sign in; then load the copy on the website.
2. If you cannot make a copy of the ID card, you can place it on a blank sheet, on which you write “Certified True” (“Conform cu originalul”)and sign in. Take picture of the ID card with the text and upload the photo to the website.
Attention! The maximum allowed size is 5MB.

What happens if I do not update my data?

If you do not respond to the invitation to update your mandatory minimum data in accordance with the legal provisions in force, TBI Credit reserves the right to refuse to execute the transactions.
If you have already updated the mandatory minimum personal data, we thank you in advance and we will keep you informed on the products and services provided by TBI Credit.