Solutions for affected persons

We got your back

We got your back

TBI joins the common measures regarding the COVID-19 pandemic. Our objective is to maintain a stable, reliable and secure financial system. We express our readiness to cooperate in a balanced manner in protecting the interests of our customers while continuing to provide high-quality financial services.

Important!

 

GEO 37/2020 provides for the possibility of borrowers directly or indirectly affected by the COVID crisis to request the suspension of payment obligations starting with 31.03.2020, once, for a period of 1 to 9 months.

The interest due by debtors corresponding to the suspension period is capitalized on the balance of the existing credit at the end of the suspension period, and the capital thus increased is paid postponed until the new maturity of the loans or until the initial maturity in the case of credit restructuring, starting with the month following the expiration of the period of suspension, for the duration remaining until the new maturity of the loans or until the initial maturity in the case of the restructuring of the loans

 

How do I proceed?

 

In order to request the suspension of payment obligations according to GEO 37/2020, it is necessary to complete the declaration and send it by e-mail to ccc@tbicallcenter.ro or complete the online form below.

You can download the declaration very easily here. After printing, completing and signing it, you can send it by email to ccc@tbicallcenter.ro.

You can also fill in the online form below.


Solemn Declaration From

Download
pdf format

Contact

Customer Service
T: 021 529 86 00
E: ccc@tbicallcenter.ro

Working hours
Monday - Friday
| 08:00 - 17:00

Saturday - Sunday
| Closed

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Head office

Bucharest, Romania,
8-12, Putul lui Zamfir Str.